Windows 10 update stuck on 0 downloading

SOLVED

I've had the 0kb 0% problem for a while, and I have tried everything including completely restoring my laptop to factory settings, but it turns out that the only thing that was broken was the 0kb 0% text, if you click install updates, then every so often look at the size of the software distribution folder, and if the size changes then you will know that it is downloading the updates, around an hour and a half later (I had 109 updates) it started installing all the updates.

So to fix:

1) click update

2) monitor the size of the SoftwareDistribution folder to see if the size changes

Also Checking the dates of the updates is also an indicator that you are getting more recent updates.

3) wait at least an hour (depending on how many updates you have), and hopefully it should start installing the updates (and it will say on the Windows Update windows " Installing update xyz "

Example: It may also say for example, Downloading 66 updates (386.5 MB total, 57% complete)

4) restart computer if said after installing updates.