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July 29, 2020
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Hello,
Thank You for posting your query in Microsoft Community.
I understand that you have issues with connecting the apple mobile device to your computer.
So, please follow the steps from these articles and see if fixes the issues.
Firstly, You will have to install the software that was provided by Apple to sync your Apple with the Windows computer and check.
iOS: Syncing your data with iTunes:
http://support.apple.com/kb/HT1386
If the Apple sync software did not help, then contact Apple Support for further assistance with this issue.
Apple Support
http://www.apple.com/support/itunes/
For reference:
http://support.apple.com/kb/PH12313
Hope this helps. Otherwise, please reply to this response and we will be happy to help you again.
Thank You
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Hello Amber,
http://support.apple.com/kb/TS1538
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