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Why can't I open Word documents that I download?
I've had this problem for the last week and I've tried all types of repairs and even re-installed my Office.
What's the issue you ask?
I've recently needed to view certain Word documents for school and I get the same message over and over (not repeatedly, just every time I open a document that I've downloaded from the web) .
I have a Sony Vaio Laptop computer and am currently using the latest OS of Windows (). I set my programs to automatically update themselves (I say "I", but I know it already came that way) and I tried to make sure there wasn't anything preventing me from opening these documents on the settings of my firewall or just via the internet settings. I'm almost pretty sure that everything was normal. I didn't really know what to check or check off when looking at it mainly because I've never had this issue before. This wasn't a problem for me before, so I'm not too sure why now all of the sudden it has occurred. My father who works in the networking department (for the gov.) says that it behaves this way because of our internet connection (which isn't bad..).
As I mentioned before, I have tried the online and quick repair for Office I even re-installed it. I've yet to have this problem solved, so all I can do now is ask the more knowledgeable and experienced people. (not saying my dad isn't smart he is, but he just doesn't want to pay attention to me right now)
I did also try accessing and opening the same document from the same source on my desktop computer (Windows 7 OS, but I have on there as well) and I was able to successfully open & view it there. What do I do next?
Please and Thank You for your assistance!
Additional info (don't know if you need it):
Installed memory: GB ( GB usable)
bit OS
Again, thanks!
- Bryan
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