Pinball ps4 download - magnificent
Pinball ps4 download - can
- 05-08-2018, 09:30 AM#1Senior Member
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Can't Open Purchased Tables Not sure what happened, currently trying to contact PSN, was currently buying the seasons I don't have and purchased season 2 and 3 no problem, seasons 4 and 5, I paid for but can't open any of the tables. When I check "my tables" seasons 4 and 5 do not show up, If i go to either play a demo or re-buy them it says they don't exist and are not available.
That's $63.58 for two seasons of no tables.Last edited by Gord Lacey; 05-08-2018 at 10:07 AM. Reason: Moved to new topic in proper forum
- 05-08-2018, 10:38 AM#2Senior Member
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I downloaded Banzai Run today, it isnt in my table list though. Have Farsight stopped crediting people with the tabkes they have paid for?
- 05-08-2018, 12:00 PM#3
- 05-08-2018, 12:04 PM#4
- 05-08-2018, 12:18 PM#5Senior Member
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I just downloaded the update and Banzai Run is in my table list.
Originally Posted by Crepello55012
I downloaded Banzai Run today, it isnt in my table list though. Have Farsight stopped crediting people with the tabkes they have paid for? - 05-08-2018, 12:22 PM#6
- 05-08-2018, 12:33 PM#7
- 05-08-2018, 12:53 PM#8
- 05-08-2018, 01:02 PM#9
- 05-08-2018, 10:27 PM#10
- 05-09-2018, 06:59 AM#11Senior Member
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I got it to finally work, had to do what shogun00 was dl each table from the store.
All I have yet to do it buy season 6. - 05-09-2018, 07:34 PM#12Senior Member
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Hmm.....so when the Bally/Williams tables get removed from PSN June 30, will we just be screwed out of them if we have to re-install for whatever reason? Is Farsight going to create some sort of fix for that situation, so people who have purchased those tables (I own all of everything for myself) will be able to get them back during a re-install after June 30? Or will it just be a "sucks to be you" thing?
- 05-10-2018, 01:06 AM#13
- 05-10-2018, 06:35 AM#14Senior Member
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Your library shows the main app, not the individual tables, and you are required to download them individually through the store to get older season tables upon a re-install. Hence my concern.
I guess I could hunt for them through the PS3 download list...or maybe the PC's PSN list. Still, it will make it very difficult as those lists aren't sorted in any way. - 05-10-2018, 11:51 AM#15
- 05-23-2018, 10:32 AM#16Member
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This is what I had to do after buying Season 4 Pack on my PS4. What are they thinking?! This is very buggy. Seasons 2 and 3 were much easier. Just buy it and wallah! Season 4's purchase was anything but smooth. Originally Posted by Johni3w6Yup did that, deleted the app and restarted that. Was online with PSN forever.
Currently trying out going through the store and downloading each table per season of 4 and 5 and so far I got three tables to work so I'm semi happy. - 05-23-2018, 02:58 PM#17Member
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Chat transcript in case someone searches this issue/bug/whatever this is Erika:Hello, My name is Erika how may I assist you today?
Me:Hello. Today I bought Pinball Arcade: Season Four Pass (1) ($29.99) within my PS4 but the additional content is not showing up.
Erika:Hi Robert! Nice to meet you, Iâll be glad to check and verify on the issue you are having with your purchase. Please note will be working with the information you submitted in the Pre-Chat form and weâd like to remind you to reply every 2 minutes, to prevent the conversation from timing out.
Erika:For us to start, May I ask for your Phone Number in order to update your information?
Me: phone is XXX-XXX-XXX
Me:.
Erika:Thanks, I just pulled up the information and I can verify that your purchase was registered correctly and you own the licenses for the season pass.
Erika:This addition content should give you more tables like Phantom of the Operaâ¢, Earthshaker⢠. You have checked and this is not in game, right?
Me:Correct.
Me:I have restarted the PS4 and still no new tables
Erika:No problem, let's try a couple of steps, do you have access to your console?
Me:Yes
Erika:Great, please proceed to verify you are logged in under the correct PSN account that purchased the content.
Me:Profile shows
Me:XXXX XXXXXX
Me:XXXXXXXX
Erika:Good now go to Settings > Account Management, and select Restore Licenses. Click OK when done.
Me:OK
Erika:After that go to the PS4⢠Library > Purchased and select the game in question.
For season pass/downloadable game content, select PlayStation Store > My Add-Ons on the lower left to find and let me know if you see that one as purchased or if it gives the option to download.
Me:1 sec
Erika:Yes of course.
Me:Having trouble finding PlayStation Store
Erika:Oh if you selected the game then it usually appears on the left section at the bottom.
Me:1 sec
Me:The new tables are not there
Me:The Season 2 and 3 tables that I purchased before today are there
Me:But no Season 4
Erika:No problem and if you go and verify in game, can you see if any new table was added?
Me:checking...
Me:No ... they are not there
Erika:I see, just one thing, I just verified and on the game, there will be a in game store, you enter there, select the season pass you purchased and you will find the list of tables so you can download them.
Erika:Can you please double check that?
Me:It just offers to sell it to me again
Erika:Thank you for verifying this. Allow me just one moment please.
Me:If I proceed as if I'm trying to buy it (again), I get "We're sorry, this product cannot be purchased at this time. (WC-40360-3)"
Erika:Thanks for letting me know that, we are currently verifying what would be the next option in this case.
Me:OK
Me:...(2 minute keep alive)
Erika:Thank you.
Erika:And thanks for waiting Robert, we just double check on your PSN account the content shows as active so the next step will be to delete and re install the game and check one more time. We also suggest to submit a report with the game developer about this matter. Here's their contact information:
http://farsightstudios.com/
Erika:We are also creating a case to follow up on the issue, so you can keep this reference number XXXXXXXX. If the issue is not corrected then please contact us back so we can check on further options.
Me:OK
Erika:Perfect, we are positive that those steps will work for you but if not, please let us know, we are here for you at any time. Is there anything else I can help you with?
Me:Nope. I'll see where that leads. Thanks
Daniel (5/23/2018, 5:45:43 PM): Hello, My name is Daniel how may I assist you today?
Me (5/23/2018, 5:45:53 PM): I just wanted to let you know a solution found for reference number XXXXXXXX: Once you've bought the Season 4 pass or the Season 5 pass, through the store and each table in the season 4 and 5 pass are now listed as Free. Add them individually to your cart (free) and check out (free). Then you can download them to your console. Unlike Seasons 2 or 3, they don't download as one group.
Me (5/23/2018, 5:46:22 PM): This might save someone a half hour and you people a bunch of time.
Daniel (5/23/2018, 5:47:11 PM): Hi Robert! Thank you very much for taking the time to share this solution with us! We really appreciate it
Me (5/23/2018, 5:47:21 PM): YW. Have a nice night.
Daniel (5/23/2018, 5:47:40 PM): You as well! Thank you for chatting with us today! We hope you have a great day! Thanks again! You are the best!
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