Hi,
We would like to know more about your concern regarding the Internet Explorer and Chrome. What are the status of the files you're trying to download, is it running or paused? Check the downloads tab on the browser. Have you received any error messages when downloading the files?
Please keep us posted for us to assist you further.
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
They either stay at 0kb/s and tbey are not paused or it outright fails with a network error
Try clearing the cache on both browsers.
Internet Explorer:
Internet Options> General tab> Browsing History> Delete> uncheck "Preserve Favorites website data" then delete Temporary Internet Files. No reason, yet, to delete cookies, history, passwords, etc.
Chrome:
Settings> History> Clear browsing data> [From: the beginning of time]> cached images and files.
Don
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
-